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Need help? We’re here to help.

If you have a question, need a second opinion on fit or want some style advice, just send us an email. We respond quickly!


Here’s an example of one of our easy-to-follow measurement videos:

Worried about taking measurements? Don’t be. Our videos were created specifically for people who’ve never taken them before. With the help of a friend, you can take all the necessary measurements in about 15 minutes. We double check all measurements to ensure accuracy so if something seems off, we’ll email you and let you know. And remember, our Flawless Fit Promise means that we guarantee you’ll get a fit that flatters. Here’s how to get started:

  1. Create an account
  2. Grab a measuring tape. Don’t have one? We’ll provide one for free. Make sure you're logged in first, then submit a request here.
  3. Go to My Measurements to input your measurements

As always, if you need any help or guidance, we’re here to provide it. Just send us an email!

The Flawless Fit Promise

We call it our Flawless Fit Promise. It means that we’ll do everything in our power to make sure that your garments fit just the way you like. It also means that all of your purchases are completely risk-free. We know that buying a custom suit online might be new to you, but we also know that once you see how good you look in a Black Lapel suit, you’ll understand why we’re so passionate about the idea. We offer alterations credit or remakes on any garment. And if that doesn’t work, we’ll provide a full refund, no questions asked. It’s that simple.


Need alterations, a remake or a refund?

Talk to our Concierge Team.

Contact Us

Shipping Policy

Our shipping policy isn’t complicated.
You only need to know 2 things:


Yes, it’s that simple. No matter where you live in the world, your order always ships free of any charges.


That’s how long it will take for you to receive the best fitting clothes you’ve ever worn.

Learn more

Online Payments

Black Lapel accepts the following forms of payment:

Black Lapel takes every precaution to fully protect your information. We do not and will never sell your information to anyone for any reason. We use the highest form of data encryption for every transaction conducted on our website. If you have any questions about the security of your online payment, don’t hesitate to ask.

Frequently asked Questions

You may have some questions or concerns.
We’re here to provide you with the answers you need.

Have a question that we didn’t answer?

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